Tips Of Managing A Sales Team
As a leader of a sales team, you need to have different types of styles of leadership to effectively manage your team. A the leader is obligated to take the necessary measures to make sure that the team has achieved its goals.
Ensure that you have a good rapport with your team so that they can easily approach you in case of need. There will be times where you will need to hold your sales team members and yourself accountable for our actions and statement.
New managers often make a few mistakes. Accept that you are not always right and admit that to your team members. Do not act as if you have all the answers to all the problems because if you do so, your team will learn how to bring up problems so that you can solve. As manager you can easily create a bond of mutual respect with your team if you create transparency between you and your team.
One pitfall you might fall especially if you were previously a salesperson is that of giving directions to the team members. You would be making an effort to direct them to the direction you perceive as the best for the situation you are in. However, when you giving instructions to your sales team every time there is a problem, you will kill their willingness and ability to come up with solutions to problems. Instead of building a sales team, you will be creating duplicates of yourself.
Cloning yourself might sound a good idea because -after all, you have succeeded- but to some extent, this might be a trap. A the team that has unique solutions to the same problem would function better. There are various styles that can be used to effectively manage your team. Each style should be used at its right time and place.
When there is a problem in your sales work, consultative approach is one of the approaches that you can use . Consult from your team members on what you should do. You should not be the one to say what you do. See what they think about the situation, account or customer. You should understand how your team want to have their problems solved and how they want you to help them.
At first, the members of the sales team might be surprised by the way you are carrying out your management, and they might not respond appropriately at first. If your predecessor was a directive manager, this will undoubtedly happen. However, keep encouraging them to feel free and come up with solutions to challenges they are facing. With time, you will not only see how they think and operate but also you will have helped them to develop problem-solving skills and this make them appreciate your work.